The onboarding experience, particularly at a large firm with a formal process, sets the tone for expectations around behavior, management interaction and feedback, inclusion & diversity, and so many other dynamics which affect engagement levels and, ultimately, retention.
What we did
Keynote presentation during onboarding sessions.
Delivered to all incoming business analysts.
Using generational framework to address management’s learning and development objectives: Changing workforce dynamics and Deficits in emerging leadership.
Success of program resulted in: Training session for emerging leaders, NextGen training sessions for incoming analysts, and Customer-focused training for a Millennial client.